Customer Service

If you are experiencing trouble with this site, please send an email to shop@unicefusa.org.

If you would like to place a phone order, please call 1-800-553-1200, 24 hours a day, 7 days a week.

If you have a question about your order, please call 1-888-238-8096, Monday through Friday, 8:00 A.M. to 4:30 P.M. CST.
For prompt service, have your order information handy.

Returns and Exchanges

We have printed return instructions on the back of our packing slips. Please include your completed return form and return the package via UPS or insured Parcel Post to:
U.S. Fund for UNICEF
Returns Dept.
301 Sonoco Drive,
Louisiana, MO 63353